Article by Mark Gwilliam How Skype has changed the way we communicateCommunication is the act of transmitting thoughts, opinions, ideas, and information (the message) from one person (the communicator) to another (the receiver). It is a process that requires a medium. Traditional communication mediumTraditionally, business management communicated with employees through written memoranda. The boss would [...]
In recent days, competition in the market has been very stiff thus calling for business entities to look for the best marketing communication strategies. Significantly, it has been realized that, the issue of modern technology and liberalization of markets has led to significant developments in the strategies business adopt to market their products. Precisely, the [...]
The best salespeople have a plan. The customer always feels like there is momentum in the relationship, and knows where things stand at any given time. Some of the best salespersons that I’ve had the pleasure of working with always ensured that each piece of communication had a stated purpose for occurring. A phone call [...]
A study a couple of years ago found that 63% of executives were making fewer business trips because of technology. Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings, according to the Accountemps study. If you’re a manager who’s spending less time with a [...]
Who likes to argue? Who wants to be talked about unkindly? Who wants to be brought down all the time? What about talking about someone behind their back? No matters the level or content – all of these are verbal abuse. As a woman, none of this is expected to come to you. Unfortunately, contrary [...]